It is a bit of a cliché in today’s business environment that customer satisfaction is paramount. The reality is that it isn’t what an organization says they will do, it is about how the individuals within execute. I met Sindee Buchalter of Towne Reality this past year, as I endeavored with a business partner to purchase a rental property in Millburn. I was immediately struck by her dedication to walking us through the process, her diligence in maintaining control of negotiations and the degree to which she honestly cared about our needs. Needless to say, this transaction had it unique twists and turns, but Sindee’s tenacity stood fast. Immediately after the closing I felt so comfortable that I didn’t hesitate to ask her to handle a much more personal task; the relocation of my parents. Having elder parents with a very specific set of needs based on a health was a definite challenge. Again, Sindee dove in head first with what I will characterize as her trademark patience and sensitivity. Within several weeks she was able to find the perfect location and layout that has made all the difference in the world for my parents. It is this unique set of qualities and sincerity that truly impressed me about Sindee and makes Towne Realty my first choice.
Daniel Patrick Cannizzo & Karen Eastman Bigos, I want to thank you for helping with the recent sale of our family homestead in Short Hills. You were very sensitive to some family 'challenges' & realized that having open houses would be too stressful. Despite that, you were able to find a buyer very quickly for a very good price, & get the closing done in short order. It hurts to lose the family house, but you both helped to ease the pain & to do a mitzvah. I highly recommend your wonderful, thoughtful, efficient, thorough, & professional service.
From the first day, Sindee was ready to not only help us find a new house, but to make sure that we would be prepared to move in and get settled in our new neighborhood. She's been wonderful at recommending professionals to help us create our new home and has been an invaluable resource. We could not have been more fortunate. Thanks Sindee.
After having been given the responsibility of selling my parents home in Millburn, the home I grew up in, I decided to call Karen Eastman Bigos at Towne Realty Group. I knew she had a track record of success and had recently read about her new agency. My parents were local retailers and I’ve always believed that one is most likely to get the best service and results from a local business as opposed to a conglomerate. Karen and her partner Daniel Cannizzo met me at the house. My original intention was to interview several realtors but after a short period of time with them I realized there was no reason to meet with anyone else. It didn’t take me long to see why they were so successful. I felt at ease with them. They were both raised in Millburn Township, were the children of local business proprietors, and obviously knew everything there was to know about Millburn Township. I had a chance to see how they market their listings and was thoroughly impressed. As a result of their marketing prowess, we were fortunate enough to have offers quickly. Karen reviewed each of them with me and guided me through the entire process. Karen and Dan were always available if I had questions or concerns. They also guided me through the process of making sure that everything was in order to complete the transaction. They were patient, sincere, and knowledgeable. Let’s get to the point. If you are selling a house in Millburn Township, or you are looking to live there, don’t call anyone else. Towne Realty will get you the results you are looking for!
Sindee Buchalter is a pleasure to work with and helped us find our home. Sindee works hard to understand what your needs are and is patient enough to wait for you to figure them out. She helped us figure out what our priorities in looking for a house were and had a very good sense for what appeals to us after a short span of interaction. Sindee was eager to provide any information we needed to help make well -informed decisions and our never ending questions were always met with a smile Sindee has been wonderful is keeping in touch even after we moved in and provide me with valuable information to settle in and find reliable service providers for our home. I highly recommend Sindee and am confident she can help you find your home as well.
What does one look for in a real estate agent. Someone who is highly professional, responsible, knowledgeable, informative and is a tough but fair negotiator. Someone a who is always looking out for her client's interests and whose advice you can trust. Sindee embodies all the above traits and qualities and I give her my highest recommendation as a Realtor. If all that wasn't enough, in addition, she isn't pushy and gives you the information you need to make an informed decision on your own. From the moment we gave her our listing she made selling the house as minimally difficult and painful process as it could be. She helped us arrive at a realistic sales price which greatly improved our odds of selling it. When offers were made that were ridiculously low, she had our back in standing firm with the buyers at our price. She wasn't looking to just score a sale and urge us to sell low. She aided us in putting together an attractive photo display for our home brochure. Her recommendations for a real estate attorney, photographer and movers were excellent. On the flip side she helped us through the painstaking job of finding a new home to live in and when that wasn't ready at our closing she helped us find excellent temporary housing in an apartment offering short term leasing which has proven fabulous. From beginning to end Sindee was so professional and helpful and because of her we sold our home quickly and very close to our asking price. We are extremely satisfied with all her efforts. We are very happy and satisfied and would give her 6 stars if you had them.
I wanted to let you know how pleased I was with how Towne Realty Group handled the sale of my home in Short Hills. Several of the most impressive areas included your overall enthusiasm, sensitivity, consulting advice and your continued excellent communication and follow-up. Your assistance with how I needed to prepare my home for sale was right on target and made it very easy for me to focus my efforts towards the most effective tasks that would make my home even more saleable. Lastly, your promotional campaign and marketing materials, which included print and on-line advertising, beautiful color brochures, floor layouts, well planned and advertised open houses, etc., exceeded all of my expectations. As president of a firm that consults in the area of improving the “customer experience” for Fortune 100 clients, I can professionally inform you that from the customer’s perspective, your team has the talent, personality, and expertise to know how to “make the deal” with total professionalism and fantastic service.
Thank you so much for the dinner certificate to Roots - after all this, what we will need is a night out, so it is very much appreciated! We can not express how much gratitude we have for all your help in finding our first home. We are very happy with our experience, despite the hurricane! Your professionalism and responsiveness is commendable, and we will recommend your services to anyone who is searching for a home in the area. See you around the neighborhood! Best regards, Lillian and Ed Yu
indee is the #1 realtor I would recommend In the Millburn-Short Hills area. I was left with the difficult task of relocating within town after the spring market had passed on my house. Not only did she find the right buyer in an August/September market, but she found us the perfect place to go when the buyer wanted a rapid close. It was no small task and Sindee was tireless in her search. Without her saavy and expertise, I don't think we would have found a place, let alone a place that was so perfect for us! If you are looking for a truly professional agent, who will represent you with the highest level of honesty and integrity, call Sindee.